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The Narrative Debt

Washington just billed health systems for a decade of silence This year’s proposed Medicare rule regarding 340B and site neutrality — two of the most...

Prompted: AI in the Care Decision

How AI is reshaping the healthcare decision journey Artificial intelligence is moving from experimentation to everyday use in healthcare. Consumers are increasingly turning to AI...

The Patient Next Door

New research on how consumers are navigating healthcare decisions in 2026 Healthcare consumers are making decisions differently than they did just a few years ago....

The Culture Reset

Health systems are under intense pressure, but what do the people inside the organization say is really breaking down? The public conversation centers on staffing...

Crossing The Einstein Divide

The headlines around AI primarily focus on saving time and costs. And in the rush to automate, we’ve noticed the conversation is focused almost exclusively...

The Courage to Save Millions

Health system leaders are always on the lookout for ideas and strategies from outside the industry to advance their organization. Here’s one worth a closer...