There’s no denying it, things are pretty bad (for hospitals)
Things are rarely as good or bad as they seem in the moment. I have long believed this to be true, and then I heard it said by one of…
We love the Wall Street Journal. How did they get the story so wrong?
Earlier this month, the Wall Street Journal did its first article about the state of relations between payors and providers in quite some time. I have spent the last several weeks wondering…
Payor – Provider Contracts: Where Do We Go From Here?
There is an expression that is said to be a translation of a traditional Chinese curse: “may you live in interesting times.” Well, I think we are definitely living in interesting times…
When one pandemic winds down, another picks up steam
Hospitals across the country are starting to deal with a new pandemic – violence against healthcare workers. Recently hospitals have had to go into lockdown and healthcare workers – celebrated and deemed…
Is the Copernican Consumer too good to be true?
After 27 years in the healthcare industry, I’ve developed some specific ideas about consumer engagement in healthcare – particularly personal health engagement. We have seen amazing advancements over the last…
The Copernican Consumer
I’m a bit of a health sensor nerd. Though I already own an Apple Watch, Amazon’s Halo band, and a Withings scale, I recently purchased an Oura Ring. Just thinking…
The future is what you make it
When we set out to explore the next decade for our newly released book, Joe Public 2030, we intentionally wiped our mental slates clean of any agenda or preconceived vision…
3 foundational elements of a thought leadership strategy
We’ve all heard those horror stories of homes with bad foundations. One minute you see a couple smiling for the camera as they hold the keys to their new house, and the…
Say What, Clubhouse? The rise of social audio
Last year, WIRED said it well: “The future of social media is all talk. The year 2020 was all about giving people a voice online. Literally.” The pandemic forced many…
Driving behavior change through influencer relations
Have you ever made a purchase decision based on an online recommendation? So have 93% of Americans. Data shows that word-of-mouth remains one of the most trusted sources for both…
